HKACE was the supporting organization of SUCCESS SME Mentorship Programme established by Trade and Industry Department.

Provides information about HK service industries.

A flagship event of Hong Kong Design Centre.

HKCAA is a non-profit organisation formed since September 1999. It has the mission in helping local organisations improving their customer service by deploying the best management practices and latest related technologies.

A Customer Relationship Management portal focusing on Greater China - Mainland China, Hong Kong and Taiwan.

The CCI is a global resource organization serving Customer Care professionals.

The SQI focused on helping organizations keep customers, build market share and improve the performance of the entire work force so they develop a culture of delivering superior customer service.

The Consortium provides forums, workshops and conferences to share perspectives, identify common issues and develop new ideas for improving the customer experience with support.

Led by an engaged team of executive directors - Janelle Barlow, Paul Stewart, Leah Fisher and Jeffrey Mishlove. Branded Customer Service contains excellent information for achieving on-brand customer service.

Founded in 1989, the Service & Support Professionals Association ( SSPA ) was formed to focus on the specific needs of service executives who are responsible for support centers and overall customer relations.

The site offers free newsletter and articles on customer service.