The Kowloon Motor Bus Co. (1933) Ltd. (“KMB”) is the largest franchised bus operator in Hong Kong, serving 2.8 million passenger-trip each day. A workforce of around 13,000 employees ensures that customers enjoy high-quality services on a fleet of 4,000 buses operating on more than 400 routes.
Safety, innovation, eco-friendly, efficiency, value-for-money and comfort underpin our customer service philosophy. We dedicated to enhancing customer’s travelling experience by introducing electric buses as well as double-deckers with solar panels. Moving forward with the green transport era, KMB has been investing in and exploring renewable energy and zero-emission technologies for our bus fleet. We believe that social media plays a vital role in the communication between a corporate and its customers. We will continue to use online communication platforms, including our mobile app “App1933”, to strengthen its ties with the public. KMB takes the initiative to understand the community’s needs and, through its strengths and resources, cares for the elderly and nurtures the youth so as to inject positive energy into the community.