Events
The 2023 Customer Service Excellent Awards Ceremony and 24th Anniversary Luncheon
2023-05-22
Company Visit : Sino Group’s Green and Wellness Experience at Grand Central
2021-11-18
2021 Annual General Meeting
2021-08-26
Company Visit: Hong Kong West Kowloon Station and Shek Kong Stabling Sidings Depot
2021-07-16
CEO Networking Gathering 2021
2021-04-30
Press Conference - HKACE Survey “Appreciation Drives Service Excellence under the COVID-19 Pandemic”
2021-04-29
2020 Annual General Meeting
2020-12-11
Name Appreciation Program
2020-03-10
Civil Service Outstanding Service Award Scheme 2019
2019-12-10
Insurance Excellence Awards 2019
2019-10-21

Company Visit: Ocean Park Corporation
2019-10-04
2019 Annual General Meeting
2019-09-13
"CAPITAL Best of the Best Choice for Executive 2019"
2019-08-23
Seminar : How Digital Transformation is Driving Customer Experience (from the perspective of service design and personal data privacy)
2019-08-08
Customer Service Excellence Award 2019 Briefing & Experience Sharing Seminars
2019-05-31
Press Conference - HKACE Survey “Digital Transformation of Customer Services in Hong Kong -- Trend and Opportunities”
2019-05-15

 
The 19th Anniversary Luncheon cum HKACE Customer Service Excellence Award 2018
2019-01-22
Company Visit: Canon Hongkong Company Limited
2018-11-23
Name Appreciation Day
2018-11-22
Survey Report Conducted by HKACE and the Hong Kong Baptist University
2018-11-20

The Hong Kong Baptist University Survey Finds that Customers’ Appreciation Drives Service Performance

70% of Service Professionals Agree that Being Appreciated Helps Improve Job Performance,
whilst Only 40% of Customers Showed their Appreciation
2018 Annual General Meeting and CEO Luncheon
2018-06-22
CAPITAL WEEKLY Service Awards 2018
2018-07-30
Members' Gathering 2018
2018-06-15
Customer Service Excellence Award Briefing 2018
2018-06-19

 

Annual Survey Report of “Digital Transformation of Customer Services in Hong Kong”
2018-05-14

 


HKACE Award Sharing 2017
2018-03-14
The 18th Anniversary cum Customer Service Excellence Award 2017
2018-01-23
Service Appreciation Day 2017
2017-11-23
The CEO Forum 2017
2017-10-13
Members' Gathering 2017
2017-09-21
Company Visit: The Hong Kong and China Gas Company Limited
2017-08-25
HKACE Annual General Meeting 2017 and CEO Luncheon
2017-06-29
Customer Service Excellence Award Briefing 2017
2017-06-23
Company Visit: DHL Aviation (Hong Kong) Limited
2017-06-09
Company Visit: CLP Power Hong Kong Limited
2017-05-16
HKACE Award Sharing 2016
2017-05-10
Company Visit: HKT-PCCW Limited
2017-04-25

Annual Survey Report of “Attract & Retain Young Talents to Upkeep the High Level of Customer Services in Hong Kong”
2017-03-10
The 17th Anniversary cum Customer Service Excellence Award 2016
2017-01-24
Service Appreciation Day 2016
2016-11-24
Company Visit: Hongkong Post
2016-11-09
Youth Service Workshop (24 September 2016)
2016-09-24
HKACE Annual General Meeting 2015 and CEO Luncheon
2016-07-21
Customer Service Excellence Award Briefing
2016-06-28
Members Rep Gathering
2016-06-20
Company Visit: Ngong Ping 360
2016-04-29
HKACE Award Sharing 2015
2016-04-07
Company Visit: Aberdeen Fire Station cum Ambulance Depot
2016-02-29
The 16th Anniversary cum Customer Service Excellence Award 2015
2016-01-26
HKACE Service Appreciation Day 2015
2015-11-26
Customer Service Excellence Award 2014 Sharing Seminar (26, 27&30 Mar 2015)
2015-03-26
Practical Workshop of Applied Mediation in Complaint Management
2015-03-06
HKACE 15th Anniversary Luncheon cum Customer Service Award Presentation Ceremony
2015-01-29
HKACE Research Project 2014 Press Conference
2015-01-22


Service Appreciation Day 2014
2014-11-27
The 2nd Members’ Gathering
2014-10-14
Service Appreciation Programme - The 2nd Sharing Seminar (CLP & PCCW-HKT Premier)
2014-09-25
Service Appreciation Programme: The 2nd Learning Tour (Shell HK Ltd)
2014-09-11
The YSSP 2014 Group Project Competition
2014-08-29
SME Seminar “Excellent Service Starts with Appreciation”
2014-07-31
Workshop for Applied Mediation in Complaint Management
2014-07-23


Young Service Stars Programme (YSSP): Mentor-the-Mentor Workshop and Alignment Workshop
2014-07-12
HKACE CEO Luncheon
2014-06-26
Annual General Meeting for the Year 2013 (26 June 2014)
2014-06-26
Service Appreciation Programme Sharing Seminar
2014-06-20
1st Members’ Gathering
2014-05-27
Service Appreciation Programme Learning Tour to AIA
2014-05-19
HKACE Research Sharing Seminar on "The Culture of Service Appreciation in HK"
2014-05-15
Customer Service Excellence Award 2013 Sharing Seminar (25, 27&28 Mar 2014)
2014-03-25
HKACE 14th Anniversary Celebration cum Customer Service Excellence Award Presentation Ceremony
2014-01-21
HKACE Research Project 2013 Press Conference
2014-01-15
HKACE Service Appreciation Day (28 Nov 2013)
2013-11-28
Company Visit: Hongkong Post (27 Sep 2013)
2013-09-27
New Way Symbiotic Innovation Workshop (9 Aug 2013)
2013-08-09
Annual General Meeting of Year 2012 (31 July 2013)
2013-07-31
HKACE Research Sharing Seminar (24 July 2013)
2013-07-24
Young Service Stars Programme Training Workshop (22 July 2013)
2013-07-22
Young Service Stars Programme: Mentor-the-Mentor Workshop (19 July 2013)
2013-07-19
One-Day Verbal De-escalation Workshop (5 July 2013)
2013-07-05
Members’ Gathering cum CSE Briefing (21 May 2013)
2013-05-21
Workshop - Introducing a New Approach to Innovators Development (23 Apr 2013)
2013-04-23
Company Visit to the Winning Company of HKACE Top Ten SME Customer Service Excellence Award 2012 - Maxvoice Technologies Limited (19 Apr 2013)
2013-04-19
Company Visit to the Winning Company of HKACE Top Ten SME Customer Service Excellence Award 2012 - Intimex Business Solutions Company Limited (17 Apr 2013)
2013-04-17
Company Visit to DBS Bank (Hong Kong) Limited (12 Apr 2013)
2013-04-12
Company Visit to the Winning Company of HKACE “Top Ten SME Customer Service Excellence Award 2012” - KC Coffee - KC Shop Group (HK) Limited (11 Apr 2013)
2013-04-11
Winners of the HKACE Top 10 SME Customer Service Excellence Award 2012 shared their best practices (10 Apr 2013)
2013-04-10