The Hong Kong Tourism Board (HKTB) is dedicated to the promotion and marketing of Hong Kong as a world-class destination. As the global trend steers towards experiential travel, it is of paramount importance that we uphold a high standard of visitor service in order to offer visitors a memorable experience.

Through adopting a comprehensive strategy, the HKTB offers assistance to visitors with different needs and at different stage of their consumer journey. For years, our five strategically-located Visitor Centres, supported by a pool of well-trained staff and volunteers, remain the most direct means of information for in-town visitors. While our Concierge Hotline and enquiry hotline/ email are great channels for seeking inspiration for itinerary planning, we strive to evolve with consumer trend by utilising popular mobile message apps, to offer visitors instant, on-the-go travel advice.